What does the Spartan Chassis Limited Warranty include?
The Spartan Chassis Limited Chassis Warranty covers repair or replacement, at the sole discretion of Spartan Chassis, Inc., of any part of the new Spartan chassis (except the engine and transmission) in which a defect in materials or workmanship appears under normal use, where maintenance has been performed as stated in the Owner's Manual.

The purchaser should check the original component manufacturer's warranty regarding coverage. The engine and transmission are not covered by this Limited Warranty but they are covered by warranties issued from the engine and transmission manufacturers.

The original limited warranty is in effect for a period of 12 months from the first owner's date of purchase. Please contact Spartan Chassis to determine the warrantable period.

Some examples of items not covered under the limited warranty include normal maintenance such as lubrication, batteries, tires, etc.; failure to maintain proper fluid levels; installation of aftermarket devices. It is recommended that the purchaser refer to the Owner's Manual for a full listing of warrantable and non-warrantable items.

How do I register my Spartan Chassis Limited Warranty
Please submit your Spartan Chassis Warranty Registration form within 30 days of the purchase date. The warranty registration form is located in your Spartan Chassis Owner's Manual or it may be accessed online here.

How do I find Authorized Service for my vehicle?
There is a unique distinction between Spartan Chassis' Authorized Service Centers and other general service centers across the country. Our authorized service facilities have committed to training because they realize the importance of educating their technicians. Thorough training directly impacts labor hours incurred, warranty costs and down time for our customers. Service centers are pre-qualified by Spartan based on market saturation in geographic locations. Find Authorized Service

How important is it to keep maintenance logs on my Emergency Rescue chassis?
It is the owner's responsibility to keep accurate maintenance and repair records, including receipts. Should the lack of required maintenance be the reason for repair, a warranty claim will not be accepted. Spartan Chassis reserves the right to request your maintenance and repair records for verification of compliance with required maintenance practices and intervals.

Spartan Chassis recommends that the maintenance and repair records/receipts be maintained as permanent records and kept with the vehicle. Acceptable records include itemized bills, dealer work orders, owner's vehicle log, and service facility receipts, which must state the date the service was performed, mileage (kilometers), Vehicle Identification Number, and service performed.

Where can I find basic information about the proper use and care of my cab and/or chassis?
If you can't find the answer in your Emergency Rescue Chassis Operations & Maintenance Manual that accompanied your purchase, or you have more technical questions regarding your cab and/or chassis that are not covered in the manual please contact Spartan Chassis, Inc.

How do I report a safety defect on my vehicle?
If you believe that your vehicle has a defect, which could cause a crash, injury, or death, you should immediately advise the National Highway Traffic Safety Administration (NHTSA) in addition to informing the Spartan Chassis Compliance Department.

NHTSA cannot become involved with individual issues between the customer and the dealer or any subsidiary. However, if NHTSA receives similar complaints, an investigation may be opened to study the possibility of a safety defect that may exist in a group of vehicles. Should a defect be confirmed, a recall or remedy campaign may be ordered.

For the most up-to-date contact information for NHTSA:

• Call the DOT Auto Safety Hotline toll-free at 1-888-327-4236, or
• Visit the NHTSA website at www.nhtsa.dot.gov for additional information.